Rustdesk not connecting ) This is a system security consideration from the network operator and not a RustDesk issue these are the ports we are talking about: 21115:21119/tcp 21116/udp In this example we will follow what happens when LAN devices try connecting to rustdesk. ) Red Hat Derivatives (CentOS, Fedora ≥ 18, Rocky Linux, etc. So far I have been unable to connect initially, the bar shows "Not ready. I was under the impression that all traffic is outgoing, and since our WAN perimeter does not block that I should be able to connect and obtain an ID. Yesterday was the first day I noticed Rustdesk not working with devices on the network. Jan 30, 2024 · Wow, and now my machine running 1. I suggest to remove your server and check if a direct connection can be established. Scope: FortiGate v7. It should be able to connect If it's still the default port (I think it was 21118 or something like that, I'm not at my computer at the moment), then you should be able to just enter the IP address and that's it. Supported Platforms Microsoft Windows macOS Debian Derivatives (Ubuntu ≥ 16, Linux Mint, etc. I have not found any way to troubleshoot this via debug logs or else. Another thing to check is if you can even access rustdesk at all, by just using the rustdesk ID of whatever device you're trying to connect to. hbbs. ) What's the best way to optimize connection reliability? Dec 17, 2022 · And As a result: Everyone continues to access normally, but the one that was not connecting keeps showing the same message "Not ready, Please check your connection" . 2’. Jul 7, 2023 · Ports used by RustDesk are blocked in many public places with f. (desktop server to desktop clients) It would just say that remote client is offline. example. 1, the LAN IP of your server is 192. Nov 3, 2024 · Bug Description no connection How to Reproduce run Expected Behavior connected and working Operating system(s) on local side and remote side macos 15 RustDesk Version(s) on local side and remote side 1. What's causing the infinite connecting & eventual timeout? How to Reproduce. Assume your router’s public IP will be 172. Jun 28, 2022 · I have changed the ID and RELAY server to my hosted one and when I am restarting the the windows client it states: Stuck on connecting to the RustDesk network Introduction The RustDesk Client is used on devices to connect via our RustDesk Server either open source or Pro, it is available to download from GitHub. e. " Was fine yesterday. 1 loacl Screenshots Additional Co RustDesk not connecting I recently built a NAS for home use and wanted to be able to remote access into it but it doesn’t want to connect. 16. I had assumed it had something with yesterday's activation of their VOIP phone service on our network, but based on other replies here it seems that it may just be a Comcast thing in general. ) Arch Linux/Manjaro openSUSE NixOS AppImage / Flatpak Android iOS (not support Dec 15, 2022 · If the internal users are in the same network as you, then a direct connection is feasible. Jan 24, 2024 · Rustdesk doctor shows that everything is OK except the API which to my understanding isn't necessary and can be ignored. Rustdesk has been really reliable for me for the last few weeks, but today, it was having all kinds of issues connecting to clients. I just use rustdesk to see if my pc is on, or check for problems when i'm away, really basic stuff. Hint: Direct connections are not encrypted. 20 and the domain you desire is rustdesk. (Intermittenly for all of the clients. The other two addresses can be left blank, RustDesk will automatically deduce (if not specially set), and the Relay Server refers to hbbr (port 21117). Perform default installation and attempt to connect in LAN on both LTS and nightly. In this case you don't need the rustdesk server. . Expected Behavior. e. 168. Someone was able to track down the issue by using a VPN and then they could connect. Sep 19, 2023 · In the case of having one RustDesk application behind the FortiGate unit and another RustDesk application outside the FortiGate unit and trying to connect to RustDesk behind the FortiGate unit, it can not connect as expected. com A few weeks ago I was having trouble connecting to my work computer from home. Make sure to download the Rustdesk application with the same location at https://rustdesk. Rustdesk was being the best program i used so far. g. com or. The only way I'm seeing is to have another Rustdesk on a virtual machine to use one or the other, which is a problem. The problem turned out to be Comcast blocking access to the relay servers. com, and you have a client using ‘192. x Dec 15, 2022 · Well, the direct connection is a bit faster, but there is the problem that if I need to connect to any other computer, I can't, because the client needs to be configured. com:21116 Set Key. ='(Hey Rustdesk team, please set up a GoFundMe or some other way we can throw $$$ at you to buy server hosting or bandwidth. com. Please check your connection. 2. If zerotier do not work, i will return to chrome remote desktop unfortunately. 4 build from 1/30/24 shows "Not ready. In order to establish an encrypted connection to your self-hosted server, you need to enter its public key. Comcast Business user here. This is my first time using Ubuntu and I’m sure I’m looking over something super simple but I can’t figure out why it’s not letting me access it also I tried teamviewer as well and it wouldn’t Thank, i will check it. Please check your connection". 3. See full list on adamsdesk. 11. I along with others reported the issue and it was fixed a few days later. public WiFi (internet cafes, airports, etc. However, remaining the same, when I remove data from my own server in the RustDesk Client and the RustDesk Client tries to access the general public server, it connects normally. elqzvpgr xdbq pdmwf yko yesqh hpaui fxd fpeugeb fvlnkb dmqx